pub770 Frequently Asked Questions

Creating a pub770 account is quick and straightforward. Visit the pub770 website and click the registration button. You'll be asked to provide your full name, date of birth, email address, mobile number, and a secure password. Once you've submitted your details, you'll receive a verification email or SMS to confirm your account. After verification, you can log in and start exploring the pub770 game library. Remember — you must be at least 21 years old to register, in compliance with Philippine gaming regulations.

pub770 requires identity verification (KYC) before you can make withdrawals or access certain features. Accepted Philippine government-issued IDs include:

• PhilSys National ID
• Philippine Passport
• Driver's Licence (LTO)
• SSS or GSIS ID
• Voter's ID (COMELEC)
• PRC Professional ID

You may also be asked to submit proof of address (a utility bill or bank statement dated within the last 3 months). All documents are handled securely in accordance with pub770's Privacy Policy and the Data Privacy Act of 2012.

No. pub770 strictly enforces a one-account-per-player policy. Each player is permitted only one registered account. Creating multiple accounts — whether under the same name or different names — is a violation of pub770's Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances. If you've lost access to your existing account, please contact pub770 support at [email protected] rather than creating a new one.

On the pub770 login page, click the "Forgot Password?" link. Enter the email address associated with your pub770 account, and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam or junk folder. If you're still having trouble, contact pub770 support at [email protected] with your registered email address and we'll assist you promptly.

You can update most of your account details by logging in to pub770 and navigating to Account > Profile Settings. Some changes — such as your registered name or date of birth — may require additional identity verification documents to be submitted, as these are used for KYC compliance. For any changes you cannot make directly in your account settings, contact pub770 support and our team will guide you through the process.

pub770 supports the most popular payment methods used by Filipino players:

• GCash — instant deposits via the GCash e-wallet
• Maya (PayMaya) — instant deposits via the Maya e-wallet
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards issued by Philippine banks

All transactions are processed in Philippine Peso (₱). pub770 does not accept credit card deposits in compliance with Philippine regulations.

The minimum deposit at pub770 is ₱100 for GCash and Maya deposits. For bank transfers, the minimum is ₱500 due to bank processing requirements. There is no maximum deposit limit for standard accounts, though high-value deposits may trigger additional verification checks in compliance with Philippine AML regulations.

GCash and Maya deposits are typically credited to your pub770 account instantly or within a few minutes. Bank transfers may take between 30 minutes to 2 hours during banking hours, and up to the next business day for transfers made outside banking hours or on Philippine public holidays. If your deposit has not reflected after the expected timeframe, contact pub770 support with your transaction reference number.

Yes. pub770 uses 256-bit SSL/TLS encryption to protect all financial transactions. Your payment details are never stored on pub770's servers — all payment processing is handled by certified payment service providers. pub770 also complies with Philippine Anti-Money Laundering (AML) regulations, which means your funds are handled with the highest standards of financial security and transparency.

To withdraw from pub770, log in to your account and go to Account > Withdraw. Select your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully verified before submitting a withdrawal — unverified accounts cannot process withdrawals. pub770 only processes withdrawals to payment methods that match the name on your pub770 account.

pub770 processes withdrawal requests within 24 hours on business days. GCash and Maya withdrawals are typically received within 1–3 hours after processing. Bank transfer withdrawals may take 1–3 business days depending on your bank. Withdrawals requested on weekends or Philippine public holidays will be processed on the next business day. You'll receive an email notification once your withdrawal has been processed.

The minimum withdrawal amount at pub770 is ₱500 for all withdrawal methods. There is no fee charged by pub770 for standard withdrawals, though your bank or e-wallet provider may apply their own transaction fees. For large withdrawals above ₱50,000, additional identity verification may be required before the transaction is approved.

Common reasons for a delayed or declined withdrawal include:

• Your account has not completed identity verification (KYC)
• You have an active bonus with an incomplete wagering requirement
• The withdrawal amount exceeds your available withdrawable balance
• Your account details do not match the payment method details
• The withdrawal triggered an AML compliance review

If your withdrawal has been pending for more than 48 hours, contact pub770 support at [email protected] with your transaction reference number for assistance.

pub770 offers a wide variety of casino games to suit every type of Filipino player:

• Slots — hundreds of video slots including popular titles and exclusive pub770 games
• Bingo — classic and modern bingo variants with real-time multiplayer rooms
• Live Casino — live dealer baccarat, roulette, blackjack, and game shows streamed in HD
• Table Games — digital versions of poker, blackjack, and roulette
• Exclusive Games — pub770 original titles available only on our platform

New games are added regularly, so check the pub770 lobby often for the latest additions.

Yes. All games on pub770 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. pub770's RNG systems are regularly audited by independent third-party testing laboratories. Live casino games are streamed from certified studios with professional dealers operating under strict regulatory oversight. pub770 is committed to providing a fair gaming environment for all Filipino players.

Absolutely. pub770 is fully optimised for mobile play on both Android and iOS devices. You can access the full pub770 game library directly through your mobile browser — no app download required. The pub770 mobile experience is designed to be smooth and responsive, whether you're playing on a smartphone in Manila or a tablet in Cebu. Simply visit pub770 on your mobile browser and log in to your account to start playing.

The pub770 welcome bonus is automatically credited to your account when you make your first qualifying deposit. Make sure you meet the minimum deposit requirement for the welcome offer, and that your account is fully registered and verified. The bonus will appear in your account balance within a few minutes of your deposit being confirmed. Check the current pub770 promotions page for the latest welcome offer details, including minimum deposit amounts and wagering requirements.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before it can be withdrawn as real money. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in bets before the bonus converts to withdrawable cash. Different games contribute different percentages toward wagering requirements — slots typically contribute 100%, while table games may contribute less. Always read the specific terms of each pub770 promotion before claiming.

Yes. pub770 bonuses have an expiry period, which is specified in the terms of each individual promotion. Typically, bonuses must be claimed within 7 days of being credited and wagering requirements must be completed within 30 days. Expired bonuses and any associated winnings are forfeited. pub770 will send you a reminder notification before your bonus expires so you have time to use it. Check your account's bonus section regularly to track your active bonuses and their expiry dates.

pub770 takes data privacy seriously and complies fully with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your personal information is encrypted using industry-standard SSL/TLS technology and is never sold or shared with unauthorised third parties. pub770 only collects data necessary for account management, identity verification, and regulatory compliance. For full details on how your data is collected, used, and protected, please read the pub770 Privacy Policy.

If you suspect that someone has accessed your pub770 account without your permission, take these steps immediately:

• Change your pub770 password right away via Account > Security Settings
• Change the password of the email address linked to your pub770 account
• Contact pub770 support at [email protected] to report the incident
• Request a temporary account freeze while the issue is investigated

pub770's security team will investigate and take appropriate action. Never share your pub770 login credentials with anyone, including people claiming to be pub770 staff — our team will never ask for your password.

pub770 provides a full suite of responsible gaming tools accessible from your account settings:

• Deposit Limits — set daily, weekly, or monthly deposit caps
• Loss Limits — define the maximum amount you're willing to lose per period
• Session Time Limits — automatically log out after a set duration
• Cooling-Off Period — take a break of 24 hours up to 6 weeks
• Self-Exclusion — permanently or indefinitely close your account
• Reality Check Notifications — periodic reminders of your session activity

For more information, visit the pub770 Responsible Gaming page.

The minimum age to register and play at pub770 is 21 years old, in accordance with Philippine gaming laws and PAGCOR regulations. All players must complete identity verification to confirm their age before their account is fully activated. Any account found to belong to a person under 21 will be immediately suspended and any balance returned. pub770 is committed to preventing underage gambling across the Philippines.

⚠ Gambling is addictive. Know when to stop.

To activate self-exclusion, log in to your pub770 account and go to Account > Responsible Gaming > Self-Exclusion. Choose your exclusion period (temporary or permanent) and confirm your request. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. Your available balance will be returned to you. If you need immediate assistance, contact pub770 support at [email protected] and request an emergency account closure.